These Terms of Service govern your use of the 17 Up 17 Down website and app (collectively, "the Service"). By accessing the Service — whether as an organizer creating a trip or a guest registering for one — you agree to these terms. If you do not agree, do not use the Service.
17 Up 17 Down is operated as a sole proprietorship based in Ontario, Canada.
17 Up 17 Down is a private group trip companion app. It provides tools for trip coordination, AI-generated content, photo sharing, quests, and related features for private groups. The Service is accessed via a web browser — no app store installation is required.
Features vary by plan. The Free plan includes coordination features. The Paid Version adds AI-generated content (Morning Bugle, Radio Report, recipes, setlists, awards) and expanded feature access. Plan details are described on the pricing page.
Organizers create trips, set passwords, and are responsible for the configuration and use of their trip group. By creating a trip, you accept responsibility for ensuring your group members are informed about how the app works, including AI content generation.
Guests access trips via a shared link and group password provided by the organizer. Guest registration requires a name and a 4-digit PIN. You are responsible for keeping your PIN confidential.
You must not share trip access links or passwords with people who are not intended participants of the trip. Trip groups are private by design — circumventing that is a misuse of the Service.
The Service uses artificial intelligence to generate content including the Morning Bugle, Radio Report, recipes, quest judgments, setlists, local intel, and award citations. By using the Service, you acknowledge and accept that:
Content rated above PG (adult or x-rated settings) is explicitly enabled by the organizer and represents a choice made for that group. We are not responsible for content produced at a content rating level that the organizer selected.
You retain ownership of content you submit (photos, messages, quest submissions). By submitting content to the Service, you grant us a limited licence to store, display to your trip group, and use that content to generate AI features (such as including trip activity in the Morning Bugle prompt).
You must not submit content that:
Content is shared within your trip group only. We do not display user-submitted content publicly. We reserve the right to remove content that violates these terms.
Paid plans are priced per event. Payment is processed at the time of trip creation. All prices are in Canadian dollars (CAD) unless otherwise stated.
Because the Service delivers digital content immediately upon payment (trip provisioning, AI feature access), refunds are not available once a paid trip has been activated. If there is a technical failure that prevents you from accessing paid features, contact us and we will make it right.
We reserve the right to change pricing at any time. Price changes do not affect trips already purchased.
You agree not to:
We reserve the right to terminate access for any account or trip group that violates these terms.
We provide the Service on a best-effort basis. We do not guarantee uninterrupted availability. Planned maintenance, server issues, or third-party provider outages (including AI providers) may cause temporary unavailability of some or all features.
We reserve the right to modify, suspend, or discontinue features of the Service at any time. AI providers, third-party data sources, and the features that depend on them may change. We will make reasonable efforts to maintain core functionality for active paid trips.
The Service is provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that the Service will be error-free, that AI-generated content will be accurate or appropriate, or that the Service will meet your specific requirements.
AI-generated content — including the Morning Bugle, Radio Report, recipes, awards, and all related features — is generated by third-party language models. We make no representations about the quality, accuracy, or suitability of that content for any purpose.
To the maximum extent permitted by applicable law, 17 Up 17 Down shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service, including but not limited to: loss of data, loss of enjoyment, or harm resulting from AI-generated content.
Our total liability for any claim arising from your use of the Service shall not exceed the amount you paid for your current trip, or $10 CAD if no payment was made.
These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any dispute arising from these terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of Ontario.
We may update these terms from time to time. The effective date at the top of this page will be updated when we do. Continued use of the Service after a change constitutes acceptance of the updated terms.
Questions about these terms: